Golden State Water serves 2,100 customers in the Clearlake Customer Service Area. As a member of the Clearlake community for more than 35 years, Golden State Water and its employees enjoy participating in annual events and take pride in being an active member of the community.

Water delivered to customers in the Clearlake System is surface water from Clear Lake, which is treated at Golden State Water’s Sonoma Water Treatment Plant.

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

  • Effective April 20, 2017, an average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter, using 3,740 gallons (500 cubic feet or 5 Ccf) of water per month, would see a monthly bill increase of $7.78 from $78.11 to $85.89 compared to 2016 (excluding any applicable surcharges).
  • Golden State Water’s rates for 2016, 2017 and 2018 were approved by the CPUC in March 2017. The GRC approval was originally expected prior to Jan. 1, 2016, and the delayed approval prevented Golden State Water from implementing the new rates for 2016 on schedule (2015 rates remained in place during the delay period).
  • For additional information on local water rates, please click here. To review frequently asked questions about water rates, read our fact sheet. English | Spanish
  • For additional information on proposed water rates for the years 2019, 2020 and 2021, please click here.

More than $300,000 in infrastructure improvements are planned for 2017 in the Clearlake service area.

The 2017 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2017.

To view current and completed projects in your area, click here.

 

On April 7, 2017, Governor Jerry Brown issued an executive order lifting the drought emergency for most of the state, while asking Californians to continue using water responsibly and make conservation a way of life.

Local water-use and outdoor irrigation restrictions implemented during the drought emergency have been lifted.

Local News & Updates

Customer Alert: Important Information For Wildfire Evacuations
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Customers are reminded to turn off water and outdoor irrigation timers when evacuating homes and businesses during a wildfire emergency.

Click here to learn more.

Golden State Water Launches #H2OMakeover Contest
H2O Makeover

During the month of August, Golden State Water hosted a #H2OMakeover contest to reward one customer with a free indoor conservation makeover provided by Golden State Water’s Water-Use Efficiency Department.

Click here to learn more.

Golden State Water Invites Customers to Participate in a New Survey
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Providing exceptional water and customer service is our top priority, and your opinion is important to us.

To participate, please call 1.888.933.8648 and enter your community’s code: 681 when prompted.

More than $53 million has been invested in the Northern District’s water infrastructure
GSWC Water Investments

Golden State Water has invested approximately $700 million over the last decade on effective infrastructure improvements throughout the state.

Click here to see the most significant projects completed in your service area.