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Plan Filed to Establish New Rates

in Bay Point Customer Service Area for 2011 and 2012

Golden State Water Company filed a General Rate Case application with the California Public Utilities Commission in January 2010 to establish rates for the Bay Point Customer Service Area for the years 2011 and 2012. If approved, the new rates would cover the increasing cost to operate and maintain the local water system and fund more than $2 million in local capital investments. Find out more about the plan here.

Golden State Water Company's

Bay Point Water Shortage Plan

The California Public Utilities Commission approved Golden State Water Company's water shortage plan (Schedule 14.1) for its Bay Point Customer Service Area. We are asking Bay Point customers to voluntarily reduce their water usage by 15 percent compared to an historical average.  Customers who use more than their historical average will receive premium charges.  Information about each customer's monthly water allocations are in their bills. Read additional plan details here (En Español).

Additionally, GSWC may issue fines to customers who are involved in water wasting activities such as using water in any manner that results in run-off in gutters, waterways, patios, driveways or streets.  Repeated violations could lead to the installation of flow restrictors at the customer's cost and suspension of service.  See list of restrictions.

If customers believe they qualify for an adjusted water allocation, they can make a request for allocation adjustment (En Español).  For example, if a household added several people since 2007, or if customers require additional water for medical needs, they may be eligible for a higher water budget.  Water conservation practices and devices may be considered during the evaluation process.  Email the form to customerservice@gswater.com or mail it to:

Golden State Water Company

Customer Service Center

PO BOX 9016

San Dimas, CA. 91776-9016

Bay Point Files Application to Fluoridate Water and Improve Water Quality

Golden State Water Company (GSWC) filed an application in August 2009 with the California Public Utilities Commission (CPUC) to address Bay Point customers' desire to have their water fluoridated and the company's commitment to provide water that meets federal and state water quality standards. See the notification (En Español) mailed to customers.  

Golden State has Invested More than $5.1 Million

in the Bay Point Water System since 2000

Golden State Water Company (GSWC) is constantly improving its water infrastructure to ensure its supply, distribution, and storage systems are adequate.  From 2000 to 2008, GSWC spent more than $5.1 million on improvements in the Bay Point water system, including 4,120 feet of new distribution pipeline.

"Our approach to infrastructure improvements keeps the system properly maintained and reduces risk of significant failures," said GSWC's Northern District Manager Paul Schubert. 

Golden State Water Company is regulated by the California Public Utilities Commission, which established a Water Action Plan. One of the six objectives of the plan is to promote water infrastructure investment.  Nationally, leaking pipes lose an estimated seven billion gallons of clean drinking water a day, according to the American Society of Civil Engineers.

New Tiered Rates in Effect Sept. 1, 2009, to Encourage Conservation

for Golden State Water Company Customers in Bay Point

Golden State Water Company (GSWC) residential customers in the utility’s Bay Point Customer Service Area have tiered rates to promote water conservation. The change, approved by the California Public Utilities Commission, went effect on Sept. 1, 2009. GSWC will not exceed CPUC authorized revenues as a result of tiered rates.

“Our new tiered rates will encourage customers to use water wisely by promoting cost savings,” said GSWC Northern District Manager Paul Schubert. “Ultimately, saving water is a win-win situation. Customers who save will benefit by paying less, while we protect our most precious natural resource.”

Here’s how tiered rates work. Customers get charged for each unit of water they use. A unit is equal to one hundred cubic feet of water, or Ccf (748 gallons). In Bay Point, residential customers will pay the lowest rate for each Ccf they use in tier one, up to 8 Ccf. For every unit of water used in tier two, which is 9-14 Ccf, customers will pay a 15 percent higher rate. In tier three, customers will pay an additional 15 percent for every unit of water from 15 Ccf and above.

GSWC reduced the service charge so a greater percentage of future water bills will be based on water consumption. For more information, see our tariff sheets below.

RATES, SCHEDULES & TARIFFS

Residential Metered Service

Non-Residential Metered Service

Mandatory Conservation-Rationing

CLICK HERE to view all our rates, tariffs and advice letters

LOW INCOME PROGRAM
California Alternate Rates for Water (CARW)

Financial Assistance. You may qualify for a discount on your water bill. Golden State Water Company offers a 15%* rate discount through the California Alternate Rates for Water (CARW) program. If you qualify for a rate discount on your electricity, you may be eligible for a discount on your water bill. Qualifications are based on the number of people living in your home and your total household income, including wages, government checks and benefits, and other financial support you and members of your family receive. For further information, please contact our CARW hotline at (866) 360-CARW (2279).

Application (English)
Application (En Español)

*The Commission’s Division of Ratepayer Advocates and GSWC agreed that the monthly CARW credits for qualifying customers be based on a fixed 15% discount on an average bill for 15 hundred cubic feet (Ccf) of water in each of the CSA’s.

WATER CONSERVATION REBATE PROGRAMS

Golden State Water Company partners with other agencies to offer various rebate programs as an incentive for customers to purchase water-efficient products. Here are some programs created for the Bay Point Customer Service Area. Funding is limited.

High-Efficiency Clothes Washer (HECW) Rebates

Single-family homes, multi-family homes, commercial customers

Rebates of up to $100, depending on the type of HECW

Call 1-800-999-4033 for rebate information

High-Efficiency Toilet (HET) Rebates

Single-family homes, multi-family homes, commercial customers

Must be an approved EPA WaterSense HET with 1.28 gallons per flush or less

Rebates up to $150

Call 1-800-999-4033 for rebate information

Toilet Direct Program

Free toilets offered to single-family, multi-unit and commercial customers

Limited supply

Call 1-800-999-4033

WATER QUALITY ANNUAL REPORT

Bay Point