The Arden Cordova Customer Service Area serves approximately 16,000 customers in Arden Manor, Gold River, Rancho Cordova, and Sacramento
Office Location
Arden Cordova CSA
3035 Prospect Park Drive, Suite #50
Rancho Cordova, CA 95670
24 hour Customer Service and Emergency
800-999-4033 (24 hours, 7 days a week)
877-933-9533 (TTY hearing impaired)
Email: customerservice@gswater.com
Plan Filed to Establish New Rates
in Arden Cordova Customer Service Area
for 2011 and 2012
Golden State Water Company filed a General Rate Case application with the California Public Utilities Commission (CPUC) in January 2010 to establish rates for the Arden Cordova Customer Service Area for the years 2011 and 2012. If approved, the new rates would cover the increasing cost to operate and maintain the local water system and fund more than $9.1 million in local capital investments. Find out more about the plan here.
Golden State Water Company honors
Rancho Cordova Elementary School
for participating in water awareness program
Mary Howard’s class at Rancho Cordova Elementary School on May 27 received Golden State Water Company promotional items that encourage conservation as a result of participating in a water awareness program. The class also demonstrated their knowledge about water conservation. “It was impressive to hear the children name the different components of the water cycle,” said John Turner, GSWC water conservation coordinator.
Howard participated in the Sacramento Bee and the Regional Water Authority’s Newspapers in Education (NIE) program to help her students understand the importance of water. Teachers who participate receive teaching materials and a chance to win prizes from Radio Disney. Ms. Howard’s class was chosen at random to receive Radio Disney prizes. Besides distributing items promoting conservation, GSWC sponsored a pizza party for the class and donated school supplies.
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Do you have a Blue Thumb?
Make a “Blue Thumb” personal pledge to use water efficiently. You’ll save money and earn a prize. This program is sponsored by Golden State Water Company and other members of the Regional Water Authority. Just fill out a Blue Thumb pledge form.
Rancho Cordova December 9th Open House
Paul Schubert, District Manager for the Northern Region, provided a presentation about the company's Cordova Meter Install Program during a Dec. 9, 2009 meeting. GSWC will receive $9 million in stimulus money for the project that will help the company meet state law requirements for installing meters for all customers. Read about the customer benefits here.
Paul Schubert, District Manager Attendees
Approximately $27.4 Million Invested
in the Arden Cordova Customer Service Area since 2000
The company operates two water systems in the Arden Cordova Customer Service Area: the Arden Water System and the Cordova Water System. Golden State Water Company (GSWC) is constantly improving its water infrastructure in these systems to ensure its supply, distribution, and storage systems are adequate. Since 2000 approximately $27.4 million has been invested in infrastructure in the Arden Cordova Customer Service area.
"Our approach to infrastructure improvements keeps the system properly maintained and reduces risk of significant failures," said GSWC's Northern District Manager Paul Schubert.
GSWC is regulated by the California Public Utilities Commission, which established a Water Action Plan. One of the six objectives of the plan is to promote water infrastructure investment. Nationally, leaking pipes lose an estimated seven billion gallons of clean drinking water a day, according to the American Society of Civil Engineers.
RATES, SCHEDULES & TARIFFS
CLICK HERE to view all our rates, tariffs and advice letters
LOW INCOME PROGRAM
California Alternate Rates for Water (CARW)
Financial Assistance. You may qualify for a discount on your water bill. Golden State Water Company offers a 15%* rate discount through the California Alternate Rates for Water (CAWR) program. If you qualify for a rate discount on your electricity, you may be eligible for a discount on your water bill. Qualifications are based on the number of people living in your home and your total household income, including wages, government checks and benefits, and other financial support you and members of your family receive. For further information, please contact our CARW hotline at (866) 360-CARW (2279).
*The Commission’s Division of Ratepayer Advocates and GSWC agreed that the monthly CARW credits for qualifying customers be based on a fixed 15% discount on an average bill for 15 hundred cubic feet (Ccf) of water in each of the CSA’s.
Customer Service Area: |
Monthly CARW Credit Amounts: |
Arden Cordova (meter and flat rate) |
$5.00 |
Bay Point |
$12.00 |
Clearlake |
$16.00 |
Los Osos |
$12.00 |
Ojai |
$11.00 |
Santa Maria |
$7.00 |
Simi Valley |
$7.00 |
WATER CONSERVATION REBATE PROGRAMS
Golden State Water Company partners with other agencies to offer various rebate programs as an incentive for customers to purchase water-efficient products. Here are some programs created for the Arden Cordova Customer Service Area. Funding is limited.
High-Efficiency Clothes Washer (HECW) Rebates
Residential, multi-family property owners are eligible
Rebates up to $225, depending on the efficiency of the clothes washer
Contact SMUD at 1-888-742-7683 for program requirements prior to purchase
High-Efficiency Toilet (HET) Rebates
Single-family homes
Must be an approved EPA WaterSense HET with 1.28 gallons per flush or less
Rebates up to $175
Call our customer service center at 1-800-999-4033 for rebate information prior to purchase
