Golden State Water and its employees have been proudly serving and supporting Ojai since 1929, currently providing reliable, quality water to approximately 2,900 connections.

Water delivered to Ojai customers is groundwater from the Ojai Valley Groundwater Basin. The basin is bounded on the north by Black Mountain, the Topatopa Mountains on the east, the Sulphur Mountain Range on the south and the rock formations of the Santa Ynez Mountains elsewhere. The basin is recharged by snow and rainfall percolation, as well as return flows from agriculture and domestic use. Golden State Water has the ability to supplement supplies with treated surface water purchased from Casitas Municipal Water District.

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

  • Effective April 20, 2017, an average residential customer in the Ojai Customer Service Area with a 5/8 x 3/4” meter, using 9,724 gallons (1,300 cubic feet or 13 Ccf) of water per month, would see a monthly bill increase of $30.24 from $84.61 to $114.85 compared to 2016 (excluding any applicable surcharges).
  • Golden State Water’s rates for 2016, 2017 and 2018 were approved by the CPUC in March 2017. The GRC approval was originally expected prior to Jan. 1, 2016, and the delayed approval prevented Golden State Water from implementing the new rates for 2016 on schedule (2015 rates remained in place during the delay period).
  • For additional information on local water rates and the GRC, please click here.
  • To review frequently asked questions about the GRC, read our fact sheet. English | Spanish

Proactive system maintenance has always been an emphasis for Golden State Water, and we continually invest to improve our water systems by upgrading both treatment and delivery systems in all service territories.

 

 

Due to local conditions, Ojai customers are in Stage 3 of Mandatory Water Conservation and Rationing (Schedule 14.1) and have been assigned allocations for each billing period to achieve a 30% reduction, compared to 2013. Outdoor irrigation is limited to one day per week, as noted below. Click here to review the conservation requirements implemented on Nov. 4, 2016.

 

 

 

 

System Watering Days (Even) Watering Days (Odd) Reduction Goal April
Reduction
Total Reduction
Ojai Sun Sat 30% (M) 34% 34%

* Reductions compared to 2013 usage
** (M) denotes mandatory conservation, effective Nov. 11, 2016

Total Reductions: June 1, 2016 – Apr. 23, 2017
Chart Key: Meeting Goal / Not Meeting Goal

Staged Mandatory Water Conservation and Rationing

Stage 1: Customers must limit outdoor irrigation to one day per week. All watering should occur before 8 am or after 7 pm,  and should not exceed the guideline of 10 minutes per station.
Stage 2: Irrigation restrictions from Stage 1; $2.50 emergency surcharge per CcF over 20% allocation
Stage 3 (current stage): Irrigation restrictions from Stage 1; $5 emergency surcharge per CcF over 30% allocation
Stage 4: Irrigation restrictions from Stage 1; $10 emergency surcharge per CcF over 40% allocation
Stage 5: All outdoor use of potable water is prohibited; $10 emergency surcharge per CcF over allocation; all single-family residential customers will receive allocations based on four-person household (8 CcF per monthly billing/16 CcF per bi-monthly billing)

Click here to view the City of Ojai’s protest to Stage 3 (submitted to CPUC, 10/25/16).
Click here to view Golden State Water’s response (submitted to CPUC, 11/1/16).
Click here to view the CPUC’s response (submitted to City of Ojai, 11/4/16)
Click here to participate in the Water Conservation School and request a one-time allocation surcharge adjustment or removal of the flow restrictor.
Click here to submit an Allocation Appeal Application.

Local News & Updates

Letter To Ojai Customers

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Click here to learn about the Ojai water system’s fire protection capabilities. 

Letter to the City of Ojai

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Click here for a letter sent to the City of Ojai on May 30, responding to a request for fire preparedness information. 

 

 

WRAM/MCBA Update for Customers in Ojai

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Discover how the current WRAM/MCBA impacts your bill.

Read more.

Golden State Water Responds to Ojai FLOW’s Political Rhetoric

Ojai FLOW recently published statements about their ongoing campaign to take the local water system. Golden State Water has the facts.

Read more.