News & Updates

General Rate Case Update

On July 19, 2017, Golden State Water filed its General Rate Case application, proposing rates and infrastructure investments for 2019-21.

Click here to learn more about this filing and the General Rate Case for 2016-18 that was approved earlier this year.

Golden State Water Celebrates Customer Service Week

Customer Service Page PhotoIn honor of Customer Service Week, Golden State Water Company would like to share unique facts about our customer service team. Did you know in 2016 our staff responded to 354,600 house calls?

Click here to learn more.

Meet Our Customer Service Team

As we celebrate Customer Service Week, Golden State Water would like to introduce a valuable member of our Customer Service Team – Frank Ramirez.

Click here to read more.

Golden State Water Announces Launch Of “MyGSWater” Customer Portal

Golden State Water announced the launch of “MyGSWater,” a self-service web portal designed to enhance the customer experience via online convenience. Click here to learn more.

Signing up is easy, click here to watch our step-by-step guide.