YOUR WATER BILL was redesigned to provide you with more information. The new bill is a result of customers’ responses to a recent survey asking what information is
most helpful. The following page explains the new details on the bill. Please see a printable brochure for this page HERE.

1. PREVIOUS STATEMENT Payment received since the previous billing period and any unpaid balance due.
   
2. BILL PERIOD Previous meter read date to current meter read date.
3. WATER USAGE Charge for actual water used during bill period. Charge calculated by multiplying the ccf usage x the quantity rate.
4. WATER SERVICE CHARGE Utilities have expenses known as fixed costs. In the case of water utilities, these costs are a part of the daily operations of providing customer service, fire protection, and a safe, reliable water supply. Fixed costs are an expense to the utility regardless of water sales. This charge is similar to charges seen on other utility bills, such as telephone, electric, and gas.
5. STATE REGULATORY FEE A fee on your water bill mandated by the State Legislature to fund the California Public Utilities Commission.
6. TOTAL AMOUNT DUE Previous balance due and current charges.
7. USAGE HISTORY Current meter read listed in gallons and hundred cubic feet (ccf) and usage for last year during this service period. (1 ccf = 100 cubic feet = 748 gallons) We now show your meter number.
8. OTHER CHARGES Miscellaneous charges billed on behalf of cities and municipalities (on some bills).
9. MESSAGES Current information the company would like to share with customers.