Golden State Water has proudly served the San Dimas Customer Service Area since 1976. With more than 16,000 customers, Golden State Water serves residents in portions of Charter Oak, Covina, Glendora, La Verne, San Dimas and Walnut. This location has 13 local employees serving customers 24/7.

Water delivered to customers is a blend of groundwater pumped from the Main San Gabriel Basin and purchased water from the Metropolitan Water District of Southern California and Three Valleys Municipal Water District.

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

  • Effective April 20, 2017, an average residential customer in the San Dimas Customer Service Area with a 5/8 x 3/4” meter, using 8,976 gallons (1,200 cubic feet or 12 Ccf) of water per month, would see a monthly bill increase of $5.05 from $54.72 to $59.77 compared to 2016 (excluding any applicable surcharges).
  • Effective July 1, 2018, local water rates will decrease by 3.21% to pass cost savings from the new lower federal corporate income tax requirement through to customers. Click here to learn more.
  • Golden State Water’s rates for 2016, 2017 and 2018 were approved by the CPUC in March 2017. The GRC approval was originally expected prior to Jan. 1, 2016, and the delayed approval prevented Golden State Water from implementing the new rates for 2016 on schedule (2015 rates remained in place during the delay period). For additional information on local water rates, please click here. To review frequently asked questions about water rates, read our fact sheet. English | Spanish
  • For additional information on proposed water rates for the years 2019, 2020 and 2021, please click here.

More than $4.1 million in infrastructure improvements are planned for 2018 in the San Dimas service area.

The 2018 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2018.

To view current and completed projects in your area, click here.

Urban Water Management Plan (UWMP)
Every five years, UWMPs are prepared for systems that supply more than 3,000 acre-feet of water per year or serve more than 3,000 connections. UWMPs are prepared to support long-term planning goals and ensure that adequate water supplies are available to meet existing and future water demands.

Please click here to learn more or view the UWMP for your area.

 

On April 7, 2017, Governor Jerry Brown issued an executive order lifting the drought emergency for most of the state, while asking Californians to continue using water responsibly and make conservation a way of life.

Local water-use and outdoor irrigation restrictions implemented during the drought emergency have been lifted.

Local News & Updates

Golden State Water Donates Turkeys to Foothill District Non-Profits
operation gobble flyer

Golden State Water was pleased to partner with local elected officials and community leaders to distribute turkeys in the Foothill District through Operation Gobble.

Click here to read more or to watch the video about Operation Gobble, click here.

Golden State Water Launches #H2OMakeover Contest
H2O Makeover

During the month of August, Golden State Water hosted a #H2OMakeover contest to reward one customer with a free indoor conservation makeover provided by Golden State Water’s Water-Use Efficiency Department.

Click here to learn more.

Customer Alert for Claremont and San Dimas Water Systems
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Customers in Claremont and San Dimas may experience an “earthy” taste and odor with their drinking water in the coming days. The water is safe to drink and continues to meet all state and federal drinking water quality standards.

Click here to learn more.

Golden State Water Invites Customers to Participate in a New Survey
customer survey tell us how we're doing

Providing exceptional water and customer service is our top priority, and your opinion is important to us.

To participate, please call 1.888.933.8648 and enter your community’s code: 611 when prompted.