Golden State Water Company always encourages customers to use water efficiently, and has developed the above video to share information about California’s drought emergency and tips to help customers improve water-use efficiency at their homes and businesses.

Golden State Water also offers an online option to report water waste in your community, and shares resources, tools and information on the water-use efficiency pages of its website.

 

Staged Mandatory Water Conservation And Rationing (Schedule 14.1)

In order to achieve mandatory water-use reductions established by the State Water Resources Control Board, Golden State Water recently filed Advice Letters with the California Public Utilities Commission (CPUC) to activate Staged Mandatory Water Conservation and Rationing (Schedule 14.1).

The Staged Mandatory Water Conservation & Rationing (Schedule 14.1) filings outline restrictions, water allocations, enforcement measures and surcharges designed to achieve reductions due to water supply shortages or to achieve identified water usage goals established by an authorized government agency or official.

The CPUC approved for all Golden State Water systems to implement Stage 1, effective July 1, 2015. Customers will be notified by mail if their water system moves beyond Stage 1.

Please select your community from the dropdown menu below to view the current Stage and water restrictions in your area.

Please select your community from the dropdown menu below to view the complete Staged Mandatory Water Conservation and Rationing (Schedule 14.1) filing.

STAGED MANDATORY WATER CONSERVATION AND RATIONING 
 STAGE 1
  • Outdoor irrigation limited to two days per week, assigned by address.
         (Barstow limited to 1x/week; Arden & Cordova systems limited to 3x/week)
  • All outdoor irrigation must occur before 8 am or after 7 pm, should not exceed 10 minutes per station.
         (Claremont customers: before 9 am or after 5 pm)

NOTE: If conditions warrant, Golden State Water may change the number of outdoor irrigation days and/or the specific days.

STAGE 2
  • Outdoor irrigation restrictions from Stage 1
  • $2.50 emergency surcharge per CcF over allocation
STAGE 3
  • Outdoor irrigation restrictions from Stage 1
  • $5 emergency surcharge per CcF over allocation
STAGE 4
  • Outdoor irrigation restrictions from Stage 1
  • $10 emergency surcharge per CcF over allocation
STAGE 5
  • All outdoor use of potable water is prohibited
  • $10 emergency surcharge per CcF over allocation
  • All single-family residential customers will receive allocations based on four-person household (8 CcF per monthly billing/16 CcF per bi-monthly)

NOTE: If required, Stage 5 would only apply for the following service areas: Apple Valley, Arden Cordova, Bay Point, Calipatria, Clearlake, Los Osos, Morongo Valley, Ojai, Santa Maria, Simi Valley, Wrightwood

Allocations: Allocations are determined by subtracting the reduction percentage mandated by the State Water Resources Control Board from the customer’s 2013 usage during same month in 2013. Allocation information will be mailed directly to customers, or personal 2013 usage data can be requested here. No allocations will be lower than 8 Ccf per month/16 CcF per bi-monthly, and customers can click here  to appeal their allocation (once their local system has reached Stage 2).

Enforcement: Failure to comply with the Staged Mandatory Water Conservation and Rationing (Schedule 14.1) restrictions could result in a written warning, installation of a flow restrictor for a minimum of seven days (fees for installation/removal), or termination of water service.

Additional Information: Please visit our Q&A Page or call our 24-hour Customer Service Center at (800) 999-4033 with any questions you may have about the Staged Mandatory Water Conservation and Rationing (Schedule 14.1) filing for your area.

Public Meetings: Golden State Water Company hosted public meetings throughout our service areas to provide customers with information regarding Staged Mandatory Water Conservation and Rationing (Schedule 14.1). The public meetings also addressed statewide and local water-use regulations and resources available to improve water-use efficiency at your home or business.

 

State Water Resources Control Board Mandatory Reductions

On May 5, 2015, the State Water Resources Control Board adopted emergency regulation implementing mandatory water reductions across California to cut water usage compared to 2013.

Based on average residential water use in summer 2014, the regulation assigns reduction mandates ranging from 4-36 percent to water systems throughout California. The reduction mandates took effect June 1, 2015.

*Please note that the State Water Resources Control Board extended the emergency regulation through October 16, 2016; several water systems throughout California had their state-issued reduction mandates adjusted on April 7, 2016 (retroactive to March 1, 2016).

IMPORTANT UPDATE: The State Water Board adopted new emergency drought regulations on May 18, 2016, providing water suppliers with an opportunity to factor local supply and anticipated demand into each water system’s conservation strategy. To comply with the new emergency regulations, water suppliers must provide data and conservation strategies to the State Water Board by June 22, 2016.

Golden State Water and all other water providers are assessing how the evolving emergency regulations may impact customers and conservation requirements for the communities we serve. We will communicate directly with customers and stakeholders as additional information becomes available in the coming weeks.

For the time being, existing drought restrictions and state-issued conservation mandates remain in place for all of Golden State Water’s systems.

 

WATER-USE REDUCTION GOALS BY SYSTEM
(data from June 1, 2015 – June 19, 2016, compared to 2013 usage)
Northern District   Reduction
Goal
May Reduction Total  Reduction
Arden: Arden Manor  3x per week irrigation 40%   37%
Bay Point   12%  25.6% 23%
Clearlake  2x per week irrigation  1%  7%
Cordova: Gold River, Rancho Cordova 32%** 38.4% 30.2%
Coastal District    Reduction
Goal
May Reduction  Total  Reduction
Edna: Edna Valley  2x per week irrigation 45%  39%
Lake Marie: Lake Marie, Santa Maria  2x per week irrigation  39%  33%
Los Osos  2x per week irrigation  36% 36%
Nipomo 36% 37% 36%
Ojai 2x per week irrigation 30% 28%
Orcutt 31%** 34.8% 36.7%
Simi Valley 22%** 34.2% 32.5%
Sisquoc  2x per week irrigation  53% 43%
Tanglewood 2x per week irrigation 24% 18%
Central District   Reduction
Goal
May Reduction Total  Reduction
Artesia: Artesia, Cerritos, Hawaiian Gardens, Lakewood and Long Beach 9%** 16% 15.8%
Bell-Bell Gardens: Bell, Bell Gardens, Cudahy 8% 13.8% 13.3%
Culver City  16% 15.9% 16.6%
Florence-Graham: Huntington Park 8% 12% 9.3%
Hollydale: Hollydale, Paramount, Southgate  2x per week irrigation  11% 12%
Norwalk: La Mirada, Norwalk, Santa Fe Springs, Whittier, Downey 8%** 21.1% 14.7%
Willowbrook 2x per week irrigation   21% 16%
Southwest District   Reduction
Goal 
May Reduction  Total  Reduction
Southwest: Athens, Carson, Compton, Del Aire, El Camino Village, El Segundo, Gardena, Gardena Heights, Hawthorne, Inglewood, Lawndale, Lennox, Redondo Beach, Torrance 9% 14%  12.1%
Orange County District   Reduction
Goal 
May Reduction  Total  Reduction
Cowan Heights: Cowan Heights, Lemon Heights, North Tustin Hills, Orange, Santa Ana 29%** 36.6% 32.7%
Placentia: Placentia, Yorba Linda  17%** 24.7% 24.4%
West Orange: Cypress, Los Alamitos, Rossmoor, Seal Beach, Stanton  9%** 23.1% 21.1%
Foothill District   Reduction
Goal 
May Reduction Total  Reduction
Claremont: Claremont, Montclair, Pomona, Upland 30%** 35.2% 35.7%
San Dimas: Charter Oaks, Covina, Glendora, La Verne, San Dimas, Walnut  26%** 30.7% 28.2%
South Arcadia: El Monte, Irwindale, Monrovia, Temple City  22%** 30% 25.4%
South San Gabriel: Monterey Park, Rosemead, San Gabriel  10%** 16.6% 13.2%
Mountain-Desert District Reduction
Goal 
May Reduction Total  Reduction
 Apple Valley: Apple Valley, Lucerne Valley   2x per week irrigation 16%  14%
 Barstow  20%** 29.2% 22.9%
 Calipatria: Calipatria, Niland 2x per week irrigation 33% 29%
 Morongo Valley 2x per week irrigation 28% 21%
 Wrightwood 2x per week irrigation 36% 28%
 **Adjusted by SWRCB, effective March 1, 2016
 Green = reduction goal met
Red = reduction goal not met / additional conservation needed

 

State Water Resources Control Board Emergency Drought Regulations

On March 17, 2015, the State Water Resources Control Board expanded its emergency drought regulations targeting both individual water users and local water suppliers to reduce water demand in their communities.

California Governor Jerry Brown issued an Executive Order on May 9, 2016, that makes existing water waste restrictions permanent for water customers throughout the state. Those restrictions permanently prohibit the following actions:

  • Hosing off sidewalks, driveways and other hardscapes.
  • Washing a motor vehicle with a hose, unless the hose is fitted with a shut-off nozzle.
  • Operating a fountain or decorative water feature, unless the water is part of a recirculating system.
  • Watering outdoor landscapes in a manner that causes excess runoff, or within 48 hours following measurable precipitation.
  • Irrigating ornamental turf on public street medians.

Violation of any of these prohibited or restricted water-use activities may be subject to a fine of up to five hundred dollars ($500) for each day in which the violation occurs. A public agency representative may issue a citation in accordance with locally adopted municipal codes, adopted ordinances, or in cooperation with Golden State Water.

 

Water-Use Efficiency Resources

Conservation Rebates & Programs

Conservation Tips & Resources

Conservation Partners

Golden Rules For Conservation (videos)

Report Water Waste

 

News and Updates

Update Regarding State-Issued Emergency Drought Regulations

State-Issued Conservation Mandates Adjusted For Some Golden State Water Systems

Fix a Leak Week: Customers Encouraged To Investigate Leaks & Improve Water-Use Efficiency

Drought’s Impact on Water Bills – FAQ About the WRAM/MCBA

Test Your Drought IQ

Golden State Water Celebrates Smart Irrigation Month in July

Golden State Water Activates Stage 1 of Staged Mandatory Water Conservation and Rationing

State Water Resources Control Board Approves Emergency Drought Regulations (Español)

Official Notification Regarding SWRCB Water-Use Regulations (Español)

Spring Tips for Outdoor Landscaping

Three Facts You May Not Know About the Drought

Hydrant Flushing During the Drought

How to Read Your Water Meter