Robbins

Overview June 1, 2022

Golden State Water acquired the Robbins water system in 2022 in order to solve the community’s lack of reliable, high-quality drinking water. The approximately 93 Robbins customers are now part of the Arden Cordova Customer Service Area (CSA), which includes portions of Rancho Cordova, Gold River, and Arden Manor.

So that the system can meet federal and state drinking water standards, Golden State Water is working with the State of California to obtain funding to make major capital investments in the water system’s water supply and treatment. Delivering safe and clean water to customers in the Robbins community is Golden State Water’s top priority.

Until the water is safe to drink, Robbins customers will continue to receive free bottled water service. We look forward to updating you on our progress.

Effective July 31, 2023, the Arden-Cordova service area has transitioned from a single residential water rate to a three-tiered residential rate structure. Tier 1 is for typical indoor and limited outdoor water use, Tier 2 is for heavier outdoor water use, and Tier 3 applies to the small percentage of users using the most water. This rate structure provides customers with a greater opportunity to control their water bill.

Post June 8, 2022

Conservation

Following several months of storms bringing much-needed snow and rain to California, conditions have dramatically changed for many parts of the State. In response, Governor Newsom has rolled back some drought emergency provisions that are no longer needed while maintaining other measures that support regions and communities still facing water supply challenges.

Effective Sunday, May 14, 2023, Golden State Water Company modified outdoor watering restrictions to allow for watering up to three days per week. Given that water conditions will continue to evolve, customers are encouraged to use water wisely and only use what is needed.

Golden State Water is recommending customers limit outdoor irrigation between the hours of 7 PM and 8 AM per the following schedule.

Addresses Ending In	Watering Days
Even Numbers (0, 2, 4, 6, 8)	Sunday, Wednesday, Friday
Odd Numbers (1, 3, 5, 7, 9)	Tuesday, Thursday, Saturday

Post June 1, 2022

Bottled Water Service

Will Robbins customers continue receiving bottled water service?

Delivering safe, clean drinking water is Golden State Water Company’s top priority. It’s why the company has a robust infrastructure maintenance plan for Robbins. Until those water system improvements are conducted, Robbins customers will continue to receive bottled water service.

Is the water now safe to drink?

Currently, Robbins is unable to adequately serve its customers with safe and reliable water service as its water quality exceeds the arsenic MCL established by Division of Drinking Water (DDW). Therefore, Robbins has been delivering to its customer’s bottled water, funded by a grant from DDW for potable water needs. Golden State Water has applied for grant funding from DDW and will continue providing bottled water service until the construction of the new well and treatment facility is complete. Bidwell Water will continue to be the bottled water service provider for Golden State Water.

Who should the Robbins customers contact if they do not receive potable water?

Robbins customers who have not received potable water should contact Bidwell Water at (530) 343-2423 or (916) 383-2423. Customers who purchase potable water on their own will not receive reimbursement.

The limit through the State grant is three 5-gallon bottles per household per week. If customers prefer a smaller bottle size, a 3-gallon bottle is available. Potable water is delivered once per week. Bidwell Water will deliver up to three 5-gallon bottles per week.

Post June 1, 2022

Capital Projects

GRC 2023 General Case (2025-27)

The rates proposed for 2025-2027 will provide customers with long-term value with over $760,000 in proactive capital investments and the maintenance of local water infrastructure. Since acquiring the failed water system in 2022, Golden State Water has been working to achieve safe water standards by making investments in rehabilitating the water system so that customers no longer rely on free bottled drinking water. In addition to seeking state grants, proactive investments will be made, including structural improvements to the plant site and replacing aging water mains.

Golden State Water is equipped to invest in necessary capital improvements to improve Robbins’ aging infrastructure. The company has been working with federal, state and county agencies on a plan to provide potable water to the community and is looking forward to beginning those efforts in the near future.

Post June 1, 2022

Rates

As a regulated utility, every three years Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service. New rates allow for investments to avoid the costly and sometimes dangerous effects of deferring maintenance or delaying the replacement of aging infrastructure.

2020 GRC (2023 Rates)

Effective July 31, 2023, the California Public Utilities Commission approved the 2020 GRC which includes new rates to ensure the safety and dependability of your local water system. Click here to learn more. Learn more about the rate-making process and localized information on new rates and investments in the 2022-24 Investments/Rates Fact Sheet .

The average residential customer in the Arden Cordova Customer Service Area with a 5/8 x 3/4” meter using 9,724 gallons (1,300 cubic feet or 13 Ccf) per month will see their monthly bill increase from $37.81 to $38.88 (excluding any applicable surcharges).
The average commercial customer in the Arden Cordova Customer Service Area with a 2” meter using 103,224 gallons (13,800 cubic feet or 138 Ccf) per month will see their monthly bill increase from $373.26 to $439.61 (excluding any applicable surcharges).

2023 GRC (2025 Rates)

As required by the CPUC every three years, in August of 2023, Golden State Water Company filed its 2023 General Rate Case (GRC) with the California Public Utilities Commission. This rate plan proposes local infrastructure investments and water rates for the years 2025, 2026 and 2027. Any adjustments to current rates will not go into effect until January 2025, at the earliest. Click here to learn more.

Non-Consolidated Service Area

Water Systems: Arden, Cordova, Robbins

The average residential customer in the Arden Cordova Customer Service Area with a 5/8 x 3/4” meter using 8,228 gallons (1,100 cubic feet or 11 Ccf) per month will see their 2023 monthly bill increase from $34.39 to $41.08 in 2025, at the earliest (excluding any applicable surcharges).
The average commercial customer in the Arden Cordova Customer Service Area with a 5/8 x 3/4” meter using 90,508 Gallons (12,100 cubic feet or 121 Ccf) per month will see their 2023 monthly bill increase from $287.66 to $361.36 in 2025, at the earliest (excluding any applicable surcharges).

Consolidated Service Area

The following bill impact summaries include rates for the Arden Cordova Customer Service Area if the California Public Utilities Commission (CPUC) approves consolidating the water system into a larger rate-making area that includes Clearlake.

Water Systems: Arden, Cordova, Clearlake, Robbins

The average residential customer in the Arden Cordova Customer Service Area with a 5/8 x 3/4” meter using 8,228 gallons (1,100 cubic feet or 11 Ccf) per month will see their 2023 monthly bill increase from $34.39 to $42.43 in 2025, at the earliest (excluding any applicable surcharges).
The average commercial customer in the Arden Cordova Customer Service Area with a 5/8 x 3/4” meter using 90,508 gallons (12,100 cubic feet or 121 Ccf) per month will see their 2023 monthly bill increase from $287.66 to $373.25 in 2025, at the earliest (excluding any applicable surcharges).