Golden State Water has proudly served the Santa Maria Customer Service Area since 1976, providing high-quality, reliable water to approximately 13,400 customers in Santa Maria, Lake Marie, Nipomo, Orcutt, Sisquoc, Tanglewood, Cypress Ridge and surrounding areas.
Six water systems serve the Santa Maria Customer Service Area. Water delivered to customers in the Lake Marie, Nipomo, Cypress Ridge, Orcutt and Sisquoc systems comes from local groundwater, which is pumped from the Santa Maria Groundwater Basin through wells operated by Golden State Water. Water from the Tanglewood System is imported surface water obtained from the Central Coast Water Authority.
As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.
- Effective April 20, 2017, an average residential customer in the Santa Maria Customer Service Area with a 5/8 x 3/4” meter, using 11,220 gallons (1,500 cubic feet or 15 Ccf) of water per month, would see a monthly bill increase of $8.04 from $51.45 to $59.49 compared to 2016 (excluding any applicable surcharges).
- Golden State Water’s rates for 2016, 2017 and 2018 were approved by the CPUC in March 2017. The GRC approval was originally expected prior to Jan. 1, 2016, and the delayed approval prevented Golden State Water from implementing the new rates for 2016 on schedule (2015 rates remained in place during the delay period).
- For additional information on local water rates, please click here. To review frequently asked questions about water rates, read our fact sheet. English | Spanish
- For additional information on proposed water rates for the years 2019, 2020 and 2021, please click here.
More than $7 million in infrastructure improvements are planned for 2017 in the Santa Maria service area.
The 2017 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2017.
To view current and completed projects in your area, click here.
Urban Water Management Plan (UWMP)
Every five years, UWMPs are prepared for systems that supply more than 3,000 acre-feet of water per year or serve more than 3,000 connections. UWMPs are prepared to support long-term planning goals and ensure that adequate water supplies are available to meet existing and future water demands.
Please click here to learn more or view the UWMP for your area.
On April 7, 2017, Governor Jerry Brown issued an executive order lifting the drought emergency for most of the state, while asking Californians to continue using water responsibly and make conservation a way of life.
Local water-use and outdoor irrigation restrictions implemented during the drought emergency have been lifted for Lake Marie, Orcutt, Santa Maria, Sisquoc and Tanglewood customers.
Due to local conditions, Cypress Ridge and Nipomo customers are in Stage 2 of Mandatory Water Conservation and Rationing (Schedule 14.1) and have been assigned allocations for each billing period to achieve a 36% reduction, compared to 2013. Outdoor irrigation is limited to two days per week, as noted below. Click your community (Cypress Ridge / Nipomo) for Stage 2 information.
||Watering Days (Even)
||Watering Days (Odd)
* Reductions compared to 2013 usage
** (M) denotes mandatory conservation, effective Nov. 11, 2016
Total Reductions: June 1, 2016 – Apr. 23, 2017
Chart Key: Meeting Goal / Not Meeting Goal
Staged Mandatory Water Conservation and Rationing
Stage 1: Customers may water outdoor landscapes up to two days per week. All watering should occur before 8 am or after 7 pm, and should not exceed 10 minutes per station.
Stage 2 (current stage for Cypress Ridge and Nipomo): Irrigation restrictions from Stage 1; $2.50 emergency surcharge per CcF over allocation
Stage 3: Irrigation restrictions from Stage 1; $5 emergency surcharge per CcF over allocation
Stage 4: Irrigation restrictions from Stage 1; $10 emergency surcharge per CcF over allocation
Stage 5: All outdoor use of potable water is prohibited; $10 emergency surcharge per CcF over allocation; all single-family residential customers will receive allocations based on four-person household (8 CcF per monthly billing/16 CcF per bi-monthly billing)
To learn more, please click here to visit the Drought Page of our website.
For customers in Stage 2 or higher, click here to participate in the Water Conservation School and request a one-time allocation surcharge adjustment or removal of the flow restrictor.
Click here to submit an Allocation Appeal Application.