In 2018, Golden State Water’s Customer Service Center handled 352,615 calls, and the average call was handled in less than 3 minutes. Check out more of our customer service statistics!
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News & Updates
Golden State Water congratulations Southwest General Manager Kate Nutting on being elected Chair of AWWA’s California-Nevada Section.
Click here to learn more about the importance her role plays for our customers and Golden State Water.
In recognition of Customer Service Week (Oct. 1-5), Golden State Water would like to introduce our Water Quality Managers who share the focus of ensuring the water we serve meets customer expectations and compliance with all quality standards.
Click here for more information.
Golden State Water encourages customers to be alert of utility scams.
Click here are some general tips to help you avoid becoming a victim.