News & Updates

Golden State Water Highlights Customer Service Statistics
Graphic contains words Customer Service Week

In 2018, Golden State Water’s Customer Service Center handled 352,615 calls, and the average call was handled in less than 3 minutes. Check out more of our customer service statistics!

Click here to watch the video.

Golden State Water Southwest General Manager Kate Nutting Elected Chair of AWWA’s California-Nevada Section
Photo of Golden State Water's SOuthwest General Manager Kate Nutting, with logo of AWWA California-Nevada Section and title Chair of Board of Directors

Golden State Water congratulations Southwest General Manager Kate Nutting on being elected Chair of AWWA’s California-Nevada Section.

Click here to learn more about the importance her role plays for our customers and Golden State Water.

Golden State Water Celebrates Customer Service Week
Graphics includes water backdrop and textthat reads meet our water quality managers

In recognition of Customer Service Week (Oct. 1-5), Golden State Water would like to introduce our Water Quality Managers who share the focus of ensuring the water we serve meets customer expectations and compliance with all quality standards.

Click here for more information.

Customer Alert: Be Aware Of Utility Scams
text reads Scam Alert, photo of customers using cell phone

Golden State Water encourages customers to be alert of utility scams.

Click here are some general tips to help you avoid becoming a victim.