Clearlake

Clearlake

Overview

Golden State Water serves over 2,100 customers in the Clearlake Customer Service Area. As a member of the Clearlake community for more than 35 years, Golden State Water and its employees enjoy participating in annual events and take pride in being an active member of the community.

On July 13, 2023, the California Public Utilities Commission (CPUC) approved the company’s request to acquire Crescent Bay Improvement Company (aka Crescent Bay Water System or Crescent Bay).

Water delivered to customers in the Clearlake System is surface water from Clear Lake, which is treated at Golden State Water’s Sonoma Water Treatment Plant.

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Conservation

Following several months of storms bringing much-needed snow and rain to California, conditions have dramatically changed for many parts of the State. In response, Governor Newsom has rolled back some drought emergency provisions that are no longer needed while maintaining other measures that support regions and communities still facing water supply challenges.

Effective Sunday, May 14, 2023, Golden State Water Company modified outdoor watering restrictions to allow for watering up to three days per week. Given that water conditions will continue to evolve, customers are encouraged to use water wisely and only use what is needed.

Golden State Water is recommending customers limit outdoor irrigation between the hours of 7 PM and 8 AM per the following schedule:

Addresses Ending In: Watering Days:
Even Numbers (0, 2, 4, 6, 8) Sunday, Wednesday, Friday
Odd Numbers (1, 3, 5, 7, 9) Tuesday, Thursday, Saturday
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Rates

As a regulated utility, every three years Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service. New rates allow for investments to avoid the costly and sometimes dangerous effects of deferring maintenance or delaying the replacement of aging infrastructure.

2020 GRC (2023 Rates)

Effective July 31, 2023, the California Public Utilities Commission approved the 2020 GRC which includes new rates to ensure the safety and dependability of your local water system. Click here to learn more. Learn more about the rate-making process and localized information on new rates and investments in the 2022-24 Investments/Rates Fact Sheet .

  • The average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 3,740 gallons (500 cubic feet or 5 Ccf) per month will see their monthly bill increase from $92.95 to $106.17 (excluding any applicable surcharges).
  • The average commercial customer in the Clearlake Customer Service Area with a 5/8 X 3/4” meter using 10,472 gallons (1,400 cubic feet or 14 Ccf) per month will see their monthly bill increase from $177.95 to $200.19 (excluding any applicable surcharges). 

2023 GRC (2025 Rates)

As required by the CPUC every three years, in August of 2023, Golden State Water Company filed its 2023 General Rate Case (GRC) with the California Public Utilities Commission. This rate plan proposes local infrastructure investments and water rates for the years 2025, 2026 and 2027. Any adjustments to current rates will not go into effect until January 2025, at the earliest. Click here to learn more. Learn more about the rate-making process and localized information on new rates and investments in the 2025-27 Proposed Investments/Rates Fact Sheet.

Non-Consolidated Service Area 

  • The average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 3,740 gallons (500 cubic feet or 5 Ccf) per month will see their 2023 monthly bill increase from $106.17 to $130.23 in 2025, at the earliest (excluding any applicable surcharges). 
  • The average commercial customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 12,716 gallons (1,700 cubic feet or 17 Ccf) per month will see their 2023 monthly bill increase from $231.52 to $284.38 in 2025, at the earliest (excluding any applicable surcharge. 

Consolidated Service Area 

The following bill impact summaries include rates for the Clearlake Customer Service Area if the California Public Utilities Commission (CPUC) approves consolidating the water system into a larger rate-making area that includes Arden, Cordova and Robbins. 

  • The average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 3,740 gallons (500 cubic feet or 5 Ccf) per month will not see their 2023 monthly bill of $106.17 increase in 2025 (excluding any applicable surcharges).
  • The average commercial customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 12,716 gallons (1,700 cubic feet or 17 Ccf) per month will not see their 2023 monthly bill of $231.52 increase in 2025 (excluding any applicable surcharges).

Learn More

Understanding Your Tariff Sheet

Review All Rates, Tariffs and Advice Letters
 

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Capital Projects

GRC 2020 General Case (2022-24)

The General Rate Case approved June 29, 2023, invests over $2 million in the Clearlake Customer Service Area. The new rates are being invested in your service area’s water treatment plant maintenance and improvements, and backup power equipment.

GRC 2023 General Case (2025-27)

The rates proposed for 2025-2027 will provide customers with long-term value by investing over $6.2 million in proactive capital investments and maintenance of local water infrastructure essential to the delivery and treatment of reliable, quality water. Investments in the Clearlake Service Area include but are not limited to renovations and modifications to plant facilities and a water treatment plant, the replacement of aging mains and meters, pumping and purification equipment, and systemwide investments in SCADA technology essential to ensure that treated lake water meets federal and state drinking water standards. Learn more about the infrastructure projects planned in your area: Clearlake 2023 GRC Infrastructure Projects Fact Sheet.

Current & Upcoming Projects

Recently Completed Projects

Sonoma & Lakeshore VFDs

Investment:
$460,000

Project Timeline:
June 24, 2019 – Feb. 5, 2020

Working Hours:
Monday – Friday (No weekends or holidays)
7 a.m. – 5 p.m.

Construction crews will work to install six Variable Frequency Drives (VFD).

This project will optimize the water treatment process and ensure Golden State Water can continue providing quality water service to local customers.

Napa Street Pipeline

Investment:
$320,000

Project Timeline:
Dec. 20, 2019 – Feb. 3, 2020

Working Hours:
Monday – Friday (No weekends or holidays)
7 a.m. – 5 p.m.

Construction crews worked to:

  • Install 800 LF of pipeline
  • Install 1 fire hydrant
  • Install 9 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.

outline of Lower Lakeshore Pipeline Project

Lower Lakeshore Pipeline
The following streets will be affected: parts of Lower Lakeshore Dr., Lakeshore Dr. and Colusa St.

Investment:
$585,000

Project Timeline:
November 2018 – February 2019

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews will work to:

  • Install 2,000 LF of pipeline
  • Install 3 fire hydrants
  • Install 34 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.
 

outline of Crandall & Hill Pipeline Project

Crandall & Hill Pipeline
The following streets will be affected: parts of Crandall Ave. and Hillcrest Ave.

Investment:
$600,000

Project Timeline:
December 2018 – March 2019

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews worked to:

  • Install 1,000 LF of pipeline
  • Install 2 fire hydrants
  • Install 39 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.
 

Lakeshore Plant

Investment:
$115,000

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews worked to install an emergency generator.

This project will ensure Golden State Water can continue providing reliable water service to local customers during a power outage.