Clearlake

Clearlake

Overview

Golden State Water serves over 2,100 customers in the Clearlake Customer Service Area. As a member of the Clearlake community for more than 35 years, Golden State Water and its employees enjoy participating in annual events and take pride in being an active member of the community.

On July 13, 2023, the California Public Utilities Commission (CPUC) approved the company’s request to acquire Crescent Bay Improvement Company (aka Crescent Bay Water System or Crescent Bay).

Water delivered to customers in the Clearlake System is surface water from Clear Lake, which is treated at Golden State Water’s Sonoma Water Treatment Plant.

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Drought

Following several months of storms bringing much-needed snow and rain to California, conditions have dramatically changed for many parts of the State. In response, Governor Newsom has rolled back some drought emergency provisions that are no longer needed while maintaining other measures that support regions and communities still facing water supply challenges.

Effective Sunday, May 14, 2023, Golden State Water Company modified outdoor watering restrictions to allow for watering up to three days per week. Given that water conditions will continue to evolve, customers are encouraged to use water wisely and only use what is needed.

Golden State Water is recommending customers limit outdoor irrigation between the hours of 7 PM and 8 AM per the following schedule:

Addresses Ending In: Watering Days:
Even Numbers (0, 2, 4, 6, 8) Sunday, Wednesday, Friday
Odd Numbers (1, 3, 5, 7, 9) Tuesday, Thursday, Saturday
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Rates

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

Effective July 31st, 2023, the California Public Utilities Commission approved the 2020 GRC which includes new rates to ensure the safety and dependability of your local water system. The new rates allow for investments to avoid the costly and sometimes dangerous effects of deferring maintenance or delaying the replacement of aging infrastructure. Click here to learn more. Learn more about the rate-making process and localized information on new rates and investments in the Clearlake GRC Fact Sheet.

The average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 3,740 gallons (500 cubic feet or 5 Ccf) per month will see their monthly bill increase from $92.95 to $106.17 (excluding any applicable surcharges).

The average commercial customer in the Clearlake Customer Service Area with a 5/8 X 3/4” meter using 10,472 gallons (1,400 cubic feet or 14 Ccf) per month will see their monthly bill increase from $177.95 to $200.19 (excluding any applicable surcharges). 

As required by the CPUC every three years, in August of 2023, Golden State Water Company filed its 2023 General Rate Case (GRC) with the California Public Utilities Commission. This rate plan proposes local infrastructure investments and water rates for the years 2025, 2026 and 2027. Any adjustments to current rates will not go into effect until January 2025, at the earliest. Click here to learn more.

  • On July 15, 2020, Golden State Water filed a GRC application for the years 2022, 2023 and 2024. Learn more: 2022-24 GRC Fact Sheet
  • Effective Sept. 27, 2019, an average residential customer in the Clearlake Customer Service Area would see a monthly bill increase of $0.177 per 748 gallons (1 Ccf), or approximately 1.1 percent, during the 12-month amortization period.
  • Effective June 8, 2019, an average residential customer in the Clearlake Customer Service Area with a 5/8 x 3/4” meter using 5 Ccf per month would see a monthly bill increase of $2.52 from $80.83 to $83.35 compared to 2018 (excluding any applicable surcharges).
  • On May 30, 2019, Golden State Water’s GRC was approved by the State of California to set water rates for 2019, 2020 and 2021 and authorize infrastructure investments for the local system. New rates were implemented effective June 8, 2019. Learn more here. (EnglishSpanish)
  • On July 1, 2018, local water rates decreased by 4.33% to pass cost savings from the new lower federal corporate income tax requirement through to customers. Click here to learn more.

Learn More

Understanding Your Tariff Sheet

Review All Rates, Tariffs and Advice Letters
 

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Capital Projects

The General Rate Case approved June 29, 2023 invests over $2 million in the Clearlake Customer Service Area. The new rates are being invested in your service area’s water treatment plant maintenance and improvements, and backup power equipment.

The 2022 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2022.

Current & Upcoming Projects

Recently Completed Projects

Sonoma & Lakeshore VFDs

Investment:
$460,000

Project Timeline:
June 24, 2019 – Feb. 5, 2020

Working Hours:
Monday – Friday (No weekends or holidays)
7 a.m. – 5 p.m.

Construction crews will work to install six Variable Frequency Drives (VFD).

This project will optimize the water treatment process and ensure Golden State Water can continue providing quality water service to local customers.

Napa Street Pipeline

Investment:
$320,000

Project Timeline:
Dec. 20, 2019 – Feb. 3, 2020

Working Hours:
Monday – Friday (No weekends or holidays)
7 a.m. – 5 p.m.

Construction crews worked to:

  • Install 800 LF of pipeline
  • Install 1 fire hydrant
  • Install 9 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.

outline of Lower Lakeshore Pipeline Project

Lower Lakeshore Pipeline
The following streets will be affected: parts of Lower Lakeshore Dr., Lakeshore Dr. and Colusa St.

Investment:
$585,000

Project Timeline:
November 2018 – February 2019

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews will work to:

  • Install 2,000 LF of pipeline
  • Install 3 fire hydrants
  • Install 34 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.
 

outline of Crandall & Hill Pipeline Project

Crandall & Hill Pipeline
The following streets will be affected: parts of Crandall Ave. and Hillcrest Ave.

Investment:
$600,000

Project Timeline:
December 2018 – March 2019

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews worked to:

  • Install 1,000 LF of pipeline
  • Install 2 fire hydrants
  • Install 39 services

This project will improve the distribution system and ensure Golden State Water can continue providing reliable water service to local customers.
 

Lakeshore Plant

Investment:
$115,000

Working Hours:
Monday – Friday (No weekends or holidays)
8 a.m. – 5 p.m.

Construction crews worked to install an emergency generator.

This project will ensure Golden State Water can continue providing reliable water service to local customers during a power outage.