Understanding Your Service
The rates approved by the CPUC ensure the safety and dependability of your local water system, create local jobs, and uphold the fundamental right of every Californian to access to safe, clean and affordable water, no matter the zip code.
View the video above to learn more about the rate-making process and how rates are invested in communities.
We recognize that some customers may have difficulty covering expenses. See if you qualify for our financial assistance programs.
We understand that customers may experience financial hardship and may periodically be unable to pay their bill.