Understanding Your Service

Understanding Your Service

Overview

We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. Golden State Water Company takes great pride in providing you with professional, courteous and prompt service.

Overview

New Rates Invest in Water Reliability, Quality

California Public Utilities Commission (CPUC) approves new rates for Golden State Water Company customers that go into effect July 31

The rates approved by the CPUC ensure the safety and dependability of your local water system, create local jobs, and uphold the fundamental right of every Californian to access to safe, clean and affordable water, no matter the zip code.

View the video above to learn more about the rate-making process and how rates are invested in communities.

Overview

Rates, Schedules, & Tariffs

Rates, Schedules, & Tariffs

Golden State Water Company is proud to provide reliable, quality water service to communities throughout California. As a regulated utility, we are held to the highest standards of accountability, and we believe it’s important to educate our customers to fully understand their water bills.

Overview

Assistance Programs

We recognize that some customers may have difficulty covering expenses. See if you qualify for our financial assistance programs.

Overview

Disconnection Policy

We understand that customers may experience financial hardship and may periodically be unable to pay their bill.