Pay Your Bill

Payment Options

Overview

We offer five easy and convenient ways to pay your bill. Find the option that works best for you.

Please note that third party websites may post inaccurate or outdated information about Golden State Water Company’s payment options. Golden State Water recommends that customers use the authorized payment options outlined on this page and navigate to external links listed on our website. If you have additional questions, please contact the Customer Service Center at 1-800-999-4033.

Pay Online

MyGSWater Customer Account Portal

Sign up for MyGSWater, a self-service web portal where customers are enrolled in paperless billing, can access payment history, schedule online payments and manage a personalized online profile.

Learn how to enroll here.

KUBRA EZ-PAY™

Make one-time payments online or by mobile device using your checking account, debit or credit card, check or even cash with KUBRA EZ-PAY Click on the link below or download the mobile application available for both iPhone and Android.

Payments made after 5:00 pm will be posted the next business day.

CheckFree

Customers enrolled in Check free can access their account and pay their bill online.

Beginning December 1, 2020, paperless billing will be distributed through Golden State Water Company’s MyGSWater customer portal. To continue enjoying the convenience of paperless billing, it’s critical that you sign up for MyGSWater today.  

Payment Options

Automatic Payments

Enroll in Golden State Water’s Electronic Funds Transfer or Automatic Payment System. Each billing period, Golden State Water will automatically deduct the total amount due from your checking or savings account on the due date shown on your bill.
To sign up, download and complete the application form. Automatic Payment Application

Pay by Phone

Call our 24/7 automated payment service at 1-844-706-7690. To better serve our customers, please have the following information accessible:

  • Golden State Water account number
  • Phone number

Pay by Mail

Mail checks to:

Golden State Water Company
PO BOX 9016
San Dimas, CA 91773-9016

Helpful Reminders:

  • Please make checks payable to Golden State Water Company
  • Don’t forget to send your payment in a few days before the due date, to allow for mail delivery

Pay In-Person

Pay in-person at local Golden State Water offices including drop box payments is currently unavailable. Please use another payment method.

Pay in-person any local Golden State Water office using cash, check, or money order. Click here to locate your local office.

Visit any of the participating retailers through KUBRA EZ-PAY™ to make a cash payment. To get started, click here, select the cash payment option and generate an EZ-Payslip to bring with you at time of payment.

*A small service fee will apply. Payments made after 5:00 pm will be posted the next business day.

After Hours

Payments can also be made after business hours by placing the deposit in the local office drop box. Acceptable payment methods include:

  • Check
  • Money Order

NOTE: Payments made after 5:00 pm will be posted the next business day.

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Understanding Your Bill

example of a bill

The following page explains the details of your bill. For customers who are in Stage 2 or higher of the Staged Mandatory Water Conservation and Rationing Plan, please click here to view a full sample of your bill. If you are interested in signing up for paperless billing via MyGSWater, please click here to enroll.

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How to Read Your Meter

How to Read Your Meter

The water meter reads like an automobile odometer. Instead of miles, it measures cubic feet of water. Each cubic foot is equal to 7.48 gallons of water. Customers are charged for each hundred cubic feet (Ccf), or 748 gallons.

In the illustration below, the numbers under the words “CUBIC FEET” reflect the total number of cubic feet of water recorded since the meter was installed. Because our charge is based on units of 100 cubic feet (Ccf), the meter reader discards the last two numbers with the black background. So the current reading would be 817.