Robbins

Overview June 1, 2022

Join Us in Robbins on Thursday, July 24

Golden State Water Company invites the Robbins community to attend a press conference marking the start of construction on a new well and water treatment facility that will bring safe, reliable drinking water to local residents.

Come learn more about the project, hear from state and local leaders, and help us mark this important step forward for the community:

Thursday, July 24 10:00 a.m.
Robbins Fire House
17510 Pepper Street, Robbins, CA 95676

Golden State Water Company is proud to announce the construction of a new well and water treatment facility that will provide the residents of Robbins, California, with a safe and reliable source of drinking water, so families no longer have to rely on bottled water to meet their daily needs. The approximately 93 Robbins customers are now part of the Arden Cordova Customer Service Area (CSA), which also serves portions of Rancho Cordova, Gold River and Arden Manor.

The acquisition of the water system by Golden State Water in 2022 and the grant from the State Water Resources Control Board mark a new chapter for the community, offering expertise and a pathway to delivering quality water and reliable service to Robbins residents. Working with state agencies, Golden State Water and Sutter County secured a $8 million grant from the State Water Resources Control Board’s SAFER program to build a water system that provides safe drinking water.

This new facility marks a critical step forward for the Robbins community, which has lacked access to clean drinking water for decades. Once complete, the system will deliver water that meets all federal and state health standards, including the Maximum Contaminant Level (MCL) for arsenic set by the Division of Drinking Water (DDW).

Until the water is safe to drink, Robbins customers will continue to receive free bottled water service.

Construction at the James Site began in June 2025, and the construction and testing phases are expected to be completed by Spring 2027.

For the construction notice and a project fact sheet, visit the Capital Projects tab.

–

On July 31, 2023, the Arden-Cordova service area transitioned from a single residential water rate to a three-tiered residential rate structure. Tier 1 is for typical indoor and limited outdoor water use, Tier 2 is for heavier outdoor water use, and Tier 3 applies to the small percentage of users using the most water. This rate structure provides customers with a greater opportunity to control their water bill.

Post June 8, 2022

Conservation

Following several months of storms bringing much-needed snow and rain to California, conditions have dramatically changed for many parts of the State. In response, Governor Newsom has rolled back some drought emergency provisions that are no longer needed while maintaining other measures that support regions and communities still facing water supply challenges.

Effective Sunday, May 14, 2023, Golden State Water Company modified outdoor watering restrictions to allow for watering up to three days per week. Given that water conditions will continue to evolve, customers are encouraged to use water wisely and only use what is needed.

Golden State Water is recommending customers limit outdoor irrigation between the hours of 7 PM and 8 AM per the following schedule.

Addresses Ending In	Watering Days
Even Numbers (0, 2, 4, 6, 8)	Sunday, Wednesday, Friday
Odd Numbers (1, 3, 5, 7, 9)	Tuesday, Thursday, Saturday

Post June 1, 2022

Bottled Water Service

Will Robbins customers continue receiving bottled water service?

Delivering safe, clean drinking water is Golden State Water Company’s top priority. It’s why the company has a robust infrastructure maintenance plan for Robbins. Until those water system improvements are conducted, Robbins customers will continue to receive bottled water service.

Is the water now safe to drink?

Currently, Robbins is unable to adequately serve its customers with safe and reliable water service as its water quality exceeds the arsenic MCL established by Division of Drinking Water (DDW). Therefore, Robbins has been delivering to its customer’s bottled water, funded by a grant from DDW for potable water needs. Golden State Water has applied for grant funding from DDW and will continue providing bottled water service until the construction of the new well and treatment facility is complete. Bidwell Water will continue to be the bottled water service provider for Golden State Water.

Who should the Robbins customers contact if they do not receive potable water?

Robbins customers who have not received potable water should contact Bidwell Water at (530) 343-2423 or (916) 383-2423. Customers who purchase potable water on their own will not receive reimbursement.

The limit through the State grant is three 5-gallon bottles per household per week. If customers prefer a smaller bottle size, a 3-gallon bottle is available. Potable water is delivered once per week. Bidwell Water will deliver up to three 5-gallon bottles per week.

Post June 1, 2022

Capital Projects

For decades, the Robbins community has faced ongoing challenges with access to safe drinking water. The acquisition of the Robbins water system by Golden State Water Company in 2022, along with a grant from the State Water Resources Control Board, marks a new chapter for the community, offering expertise and a pathway to delivering quality water and reliable service to Robbins residents. Working with state agencies, Golden State Water and Sutter County secured a $8 million grant from the State Water Resources Control Board’s SAFER program to build a water system that provides safe drinking water.

GRC 2023 General Case (2025-27)

The rates proposed for 2025-2027 will provide customers with long-term value of over $760,000 in proactive capital investments and maintaining local water infrastructure, which is essential to the delivery and treatment of reliable, quality water.

For frequently asked questions about the rate-making process, click here.

For more information about the Robbins water system, see the project fact sheet below.

Robbins Water System Fact Sheet

Robbins Water System Fact Sheet

CURRENT & UPCOMING PROJECTS

Robbins System – James Site – Drill and construct James Well No. 3 and associated water treatment facilities.

Location: 18177 Sacramento Valley Boulevard, Robbins, CA 95676

Project Timeline: June 2025 – November 2026

Working Hours:
Regular daytime hours Monday through Friday.
When necessary, 24 hours a day, 7 days a week.

Construction crews will work to:

Drill and construct James Well No. 3 and associated water treatment facilities.

This project will ensure Golden State Water can continue providing reliable water service to local customers.

View the Construction Notice.

RECENTLY COMPLETED PROJECTS

Post June 1, 2022

Rates

As a regulated utility, every three years Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service. New rates allow for investments to avoid the costly and sometimes dangerous effects of deferring maintenance or delaying the replacement of aging infrastructure.

2023 General Rate Case (2025-27 Rates)

In January of 2025, the California Public Utilities Commission (CPUC) adopted a General Rate Case for Golden State Water Company (Golden State Water) that includes local infrastructure investments and new water rates for 2025, 2026, and 2027. The new rates went into effect February 1, 2025.

These rates reflect Golden State Water’s long-term commitment to providing customers with high-quality water and reliable service by proactively investing in their community’s water supply and distribution systems. We never want customers to think twice about the quality of the water coming from their taps.

To learn how your rates are invested in your community, visit the Capital Projects tab, and for frequently asked questions about the rate-making process, click here.

Water Systems: Arden, Cordova, Robbins

Consolidated Service Area

The average residential customer in the Arden Cordova Customer Service Area with a 3/4” meter using 8,228 gallons (1,100 cubic feet or 11 Ccf) per month will see their 2024 monthly bill increase from $41.36 to $47.15, effective Feb. 1, 2025 (excluding any applicable surcharges).
The average commercial customer in the Arden Cordova Customer Service Area with a 2” meter using 90,508 gallons (12,100 cubic feet or 121 Ccf) per month will see their 2024 monthly bill increase from $422.94 to $502.81 effective Feb. 1, 2025 (excluding any applicable surcharges).