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Rules

Post May 31, 2020

No. 1 - Definitions
No. 2 - Description of Service
No. 3 - Application for Service
No. 4 - Contracts
No. 5 - Special information Required on Forms
No. 6 - Establishment and Re-Establishment of Credit
No. 7 - Deposits
No. 8 - Notices
No. 9 - Rendering and Payments of Bills
No. 10 - Disputed Bills
No. 11 - Discontinuous and Restoration of Service
No. 12 - Information Available to Public
No. 13 - Temporary Service
No. 14 - Continuity of Service
No. 14.1 - Mandatory Water Conservation and Rationing Plan
No. 15 - Main Extensions
No. 16 - Service Connections, Meters, and Customer's Facilities
No. 17 - Standards for Measurements of Service
No. 18 - Meter Tests and Adjustment of Bill for Meter Error
No. 19 - Service to Separate Premises and Multiple Units, and Resale of Water
No. 20 - Water Conservation
No. 21 - Military Family Relief Program
No. 22 - Customer Information Sharing

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Fun Facts

240

Groundwater wells in our service territories

2,860

Miles of sustainable pipeline in our service territories

26,000

Fire hydrants in our service territories

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Toll-Free: 1-800-999-4033

Local Number: 909-394-2272

Hearing Impaired: 1-877-933-9533

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