In order to achieve mandatory water-use reductions, Golden State Water filed Advice Letters with the California Public Utilities Commission to activate Staged Mandatory Water Conservation & Rationing (Schedule 14.1).
The Staged Mandatory Water Conservation & Rationing (Schedule 14.1) filings outline restrictions, water allocations, enforcement measures and surcharges designed to achieve reductions due to water supply shortages or to achieve identified water usage goals established by an authorized government agency or official.
Outdoor irrigation limited to three days per week, assigned by address
All outdoor irrigation must occur between the hours of 7 PM and 8 AM
20% mandatory reduction in water usage
Outdoor irrigation is limited to two days per week, assigned by address**
May include up to $2.50 emergency surcharge per Ccf over allocation
Irrigation restrictions from Stage 2
$5 emergency surcharge per Ccf over allocation
Irrigation restrictions from Stage 3
$7.50 emergency surcharge per Ccf over allocation
Irrigation restrictions from Stage 4
$10 emergency surcharge per Ccf over allocation
Monthly residential allocations of 8 Ccf
** All outdoor irrigation is limited to one‐day‐per week in the communities of Simi Valley and Claremont. Visit Your Service Area page to learn more about watering days.
Frequently Asked Questions
What stage is my community in?
All Golden State Water Company service areas are under Stage 2 restrictions.
How do I calculate my allocation?
Your allocation will be based on the 2020 baseline, minus the mandated reduction for your area.
For those who did not live at their current property in 2020, the baseline/allocation will be based on the usage of the customers who inhabited the property at that time.
For properties that were not built in 2020, the baseline/allocation will be determined using a local average for that period in 2020.
How can I see how much water I’m currently using?
You can determine your usage by reading your meter. If you are interested in historical usage data, check out the front page of your bill to see monthly comparisons.
Additionally, Golden State Water offers its residential customers a new direct distribution program that allows them to purchase a flow-monitoring device directly from the manufacturer, Flume, at a discounted price. Flume’s revolutionary device allows you to monitor your water use right from your smartphone 24/7 and it will even alert you to possible leaks. Unlike traditional rebate programs, the discount is taken at the point of sale making devices more accessible to customers.
How will the appeals process be available?
Customers will have the opportunity to file an appeal once Stage 2 is activated for their area. Additional information will be available HERE.
Golden State Water will notice customers in advance of Stage implementation.