Golden State Water is committed to serving nearly 20,000 customers in the Central Basin East Service Area, including portions of Artesia, Cerritos, Downey, Hawaiian Gardens, La Mirada, Lakewood, Long Beach, Norwalk, Santa Fe Springs, and adjacent county territory. We’ve been serving high-quality, reliable water to the area for more than 80 years.

Two water systems serve the Central Basin East CSA. Water delivered to customers in the Artesia System is a blend of groundwater pumped from the Central Groundwater Basin. Water delivered through the Norwalk System is a blend of groundwater pumped from the Colorado River Aqueduct and the State Water Project.

To view Golden State Water’s 2019 holiday office schedule, please click here.

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

  • Effective Sept. 27, 2019, an average residential customer in the Central Basin East Customer Service Area would see a monthly bill increase of $0.171 per 748 gallons (1 Ccf), or approximately 2.8 percent, during the 12-month amortization period.
  • Effective June 8, 2019, an average residential customer in the Central Basin East Customer Service Area with a 5/8 x 3/4” meter using 9 Ccf per month would see a monthly bill increase of $3.29 from $51.17 to $54.46 compared to 2018 (excluding any applicable surcharges).
  • On May 30, 2019, Golden State Water’s GRC was approved by the State of California to set water rates for 2019, 2020 and 2021 and authorize infrastructure investments for the local system. New rates were implemented effective June 8, 2019. Learn more here. (English | Spanish)
  • On July 1, 2018, local water rates decreased by 3.94% to pass cost savings from the new lower federal corporate income tax requirement through to customers. Click here to learn more.
Golden State Water plans to invest approximately $115 million companywide for infrastructure projects in 2019, because proactive system maintenance is critical to protecting water service now and for future generations.

More than $930,000 in infrastructure improvements are planned for 2019 in the Central Basin East service area.

The 2019 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2019.

To view current and completed projects in your area, click here.

Urban Water Management Plan (UWMP)
Every five years, UWMPs are prepared for systems that supply more than 3,000 acre-feet of water per year or serve more than 3,000 connections. UWMPs are prepared to support long-term planning goals and ensure that adequate water supplies are available to meet existing and future water demands.

Please click here to learn more or view the UWMP for your area.

On April 7, 2017, Governor Jerry Brown issued an executive order lifting the drought emergency for most of the state, while asking Californians to continue using water responsibly and make conservation a way of life.

Local water-use and outdoor irrigation restrictions implemented during the drought emergency have been lifted.

Local News & Updates

Rain Barrel Distribution Event
Rain Barrel Distribution Event

Golden State Water is partnering with the City of Norwalk and Liberty Utilities to sponsor a rain barrel distribution event at Norwalk City Hall on March 14.

Click here to view the event flyer.
Click here to view available rebate options.

Disaster Relief Customer Protections

Golden State Water has an Emergency Disaster Relief Program that provides protections for residential and small business customers impacted by wildfires or other natural disasters.

Click here to learn more.

Customer Alert: Be Aware Of Utility Scams
Customer using cell phone with words "scam alert" written along the bottom of the image.

Golden State Water encourages customers to be alert of utility scams.

Click here are some general tips to help you avoid becoming a victim.

Golden State Water Donates More Than 8,000 Turkeys Through Operation Gobble

In November 2019, Golden State Water worked in partnership with elected officials and community leaders to distribute more than 8,000 turkeys throughout California.

Click here to learn more.  l  Watch video.