Golden State Water has proudly served the Santa Maria Customer Service Area since 1976, providing high-quality, reliable water to approximately 13,400 customers in Santa Maria, Lake Marie, Nipomo, Orcutt, Sisquoc, Tanglewood, Cypress Ridge and surrounding areas.

Six water systems serve the Santa Maria Customer Service Area. Water delivered to customers in the Lake Marie, Nipomo, Cypress Ridge, Orcutt and Sisquoc systems comes from local groundwater, which is pumped from the Santa Maria Groundwater Basin through wells operated by Golden State Water. The Tanglewood System is primarily supplied from local groundwater pumped through wells operated by Golden State Water, and has a connection to receive supplemental surface water from the Central Coast Water Authority.

To view Golden State Water’s 2019 holiday schedule, please click here.

As a regulated utility, Golden State Water’s rates are determined by the California Public Utilities Commission (CPUC) through a General Rate Case (GRC) to ensure customers receive a fair rate for reliable, quality water service.

  • Effective Sept. 27, 2019, an average residential customer in the Santa Maria Customer Service Area would see a monthly bill increase of $0.145 per 748 gallons (1 Ccf), or approximately 3.1 percent, during the 12-month amortization period.
  • Effective June 8, 2019, an average residential customer in the Santa Maria Customer Service Area with a 5/8 x 3/4” meter using 14 Ccf per month would see a monthly bill increase of $5.17 from $56.16 to $61.33 compared to 2018 (excluding any applicable surcharges).
  • On May 30, 2019, Golden State Water’s GRC was approved by the State of California to set water rates for 2019, 2020 and 2021 and authorize infrastructure investments for the local system. New rates were implemented effective June 8, 2019. Learn more here. (English | Spanish)
  • On July 1, 2018, local water rates decreased by 4.27% to pass cost savings from the new lower federal corporate income tax requirement through to customers. Click here to learn more.
Golden State Water plans to invest approximately $115 million companywide for infrastructure projects in 2019, because proactive system maintenance is critical to protecting water service now and for future generations.

More than $10 million in infrastructure improvements are planned for 2019 in the Santa Maria service area.

The 2019 investments include water supply enhancements, distribution and ongoing improvements designed to replace old meters, mains and safety equipment. Click here to learn more and access a list of projects planned for 2019.

To view current and completed projects in your area, click here.

Urban Water Management Plan (UWMP)
Every five years, UWMPs are prepared for systems that supply more than 3,000 acre-feet of water per year or serve more than 3,000 connections. UWMPs are prepared to support long-term planning goals and ensure that adequate water supplies are available to meet existing and future water demands.

Please click here to learn more or view the UWMP for your area.

On April 7, 2017, Governor Jerry Brown issued an executive order lifting the drought emergency for most of the state, while asking Californians to continue using water responsibly and make conservation a way of life.

Local water-use and outdoor irrigation restrictions implemented during the drought emergency have been lifted for Lake Marie, Orcutt, Santa Maria, Sisquoc and Tanglewood customers.

Due to local conditions, Cypress Ridge and Nipomo customers are in Stage 2 of Mandatory Water Conservation and Rationing (Schedule 14.1) and have been assigned allocations for each billing period to achieve a 36% reduction, compared to 2013. Outdoor irrigation is limited to two days per week, as noted below. Click your community (Cypress Ridge / Nipomo) for Stage 2 information.

System Watering Days (Even) Watering Days (Odd) Reduction Goal August Reduction Total Reduction
Cypress Ridge Mon, Thu Tue, Fri 36% (M) 28% 38%
Nipomo Mon, Thu Tue, Fri 36% (M) 38% 46%

* Reductions compared to 2013 usage
** (M) denotes mandatory conservation, effective Nov. 11, 2016

Total Reductions YTD
Chart Key: Meeting Goal / Not Meeting Goal

Staged Mandatory Water Conservation and Rationing

Stage 1: Customers may water outdoor landscapes up to two days per week. All watering should occur before 8 am or after 7 pm,  and should not exceed 10 minutes per station.
Stage 2 (current stage for Cypress Ridge and Nipomo): Irrigation restrictions from Stage 1; $2.50 emergency surcharge per CcF over allocation
Stage 3: Irrigation restrictions from Stage 1; $5 emergency surcharge per CcF over allocation
Stage 4: Irrigation restrictions from Stage 1; $10 emergency surcharge per CcF over allocation
Stage 5: All outdoor use of potable water is prohibited; $10 emergency surcharge per CcF over allocation; all single-family residential customers will receive allocations based on four-person household (8 CcF per monthly billing/16 CcF per bi-monthly billing)

To learn more, please click here to visit the Drought Page of our website.
For customers in Stage 2 or higher, click here to participate in the Water Conservation School and request a one-time allocation surcharge adjustment or removal of the flow restrictor.
Click here to submit an Allocation Appeal Application.

Local News & Updates

Disaster Relief Customer Protections

Golden State Water has an Emergency Disaster Relief Program that provides protections for residential and small business customers impacted by wildfires or other natural disasters.

Click here to learn more.

Golden State Water Company Kicks Off Summer Water-Use Efficiency Campaign

Golden State Water is reminding Californians to use water responsibly this summer.

Click here for more information.

General Rate Case For 2019-21 Approved; New Rates Take Effect June 8, 2019

On May 30, 2019, Golden State Water’s General Rate Case (GRC) was approved by the State of California to set water rates for 2019, 2020 and 2021 and authorize infrastructure investments for the local system. New rates will be implemented on June 8, 2019.

Click here to learn more.

Nipomo’s Severe Water Shortage Condition Continues

The Nipomo Mesa Management Area Technical Group released an update that the Nipomo area remains in a severe water shortage condition.
Click here to learn more.

For local water-use restrictions, click the “Conservation” tab above.